Who are we
- Silicon Connect Limited (referred to as we or us in this policy), a company incorporated in England and Wales, Company Registration Number 06893255 collects, uses and is responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.
- Silicon Connect Ltd is the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR). If you have any questions regarding this policy or your data, please contact us at firstname.lastname@example.org.
Information We Collect
- We collect and process the following types of personal data:
- Contact Information: When you create an account or make a purchase, we collect your name, email address, phone number, and postal address.
- Payment Details: We securely process payment information when you make a purchase on our website.
- Device Information: We collect information about your device, browser, and IP address to improve our website’s functionality and security.
- Usage Data: We track how you interact with our website, including pages visited, products viewed, and time spent on each page.
How We Use Your Data
- We use your personal data for the following purposes:
- Order Processing: To fulfil your orders, process payments, and deliver products.
- Customer Support: To assist you with inquiries, returns, and warranty claims.
- Marketing Communications: With your consent, we may send promotional emails about new products, offers, and updates.
- Website Improvement: To analyse user behaviour and enhance our website’s performance.
Legal Basis for Processing
- Our legal basis for processing your data includes:
- Contractual Necessity: Processing necessary for fulfilling orders and providing services.
- Legitimate Interests: Improving our services and marketing our products.
- Consent: Obtaining your consent for marketing communications.
- We retain your data for as long as necessary to fulfil our contractual obligations and legal requirements. You can request data deletion by contacting us.
- You have the right to:
- Access your personal data.
- Correct inaccuracies.
- Object to processing.
- Request data deletion.
- Withdraw consent (for marketing communications).
- We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
Changes to this Policy
- We may update this policy periodically. Please check our website for the latest version.